Welcome back to the beginning of a new year!
As we start the new year, it is worth taking a short pause to reflect on some highlights of the past year, a year in which we did extraordinary things…
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We expanded!
- Two units joined our HR family: COrWE in spring 2010 and HRIS support in the fall.
- We opened the first HR shared services center (the “HRC") on July 1st, after spending much of that spring staffing it and putting the final touches on the business processes… or what we thought were final touches!
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We developed new systems and worked on our “public web face”
- In about June we assumed responsibility for moving all HRC clients to the same timekeeping system, resulting in a major initiative we now lead on standardizing timekeeping for the entire campus.
- We tailored a work request ticketing system (“PAWS”) for HR use and implemented it in the HRC. It was subsequently adopted for use by Student Affairs, saving them hours of development time.
- Our Communications team worked with all units in HR to complete the overhaul of the HR website, which will be released soon, giving our clients more efficient ways of accessing the information they seek.
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We assisted with Operational Excellence, organizational simplification
- In anticipation of the organizational restructuring work that began last fall when 27 senior administrators (Vice Chancellors and Deans) were asked to flatten their organizations, we brought on board an Operational Excellence HR team dedicated to assisting the 27 units during the restructuring process.
- Transition Services ramped up activity to meet the needs of separated employees.
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We assisted with changes directly impacting our employees
- The fall brought the challenges of changes in our health care providers that had a profound impact on Berkeley, requiring our Benefits staff to play a key role in responding to people in distressful situations.
- Labor Relations assisted UCOP with successful negotiations on academic collective bargaining agreements that expand our role vis-a-vis our academic employees.
- The new supervisor training program (KEYS – the Keys to Enhancing Your Supervisory Success) was launched in the spring and was very well received by campus supervisors.
- We developed and implemented the new Achievement Award for campus managers to recognize high level achievements of our staff employees.
In 2011, we have our work cut out for us as the campus engages in transformational changes that impact the workforce as well as our business processes. At the systemwide level we are hosting the first meeting of the UC HCM collaborative this week, the first group of its kind in the system, and an opportunity for partnering to achieve more efficient use of resources and standardize our HR business processes across campus boundaries.
May 2011 be filled with many successes,
Jeannine