Guiding Principles

In carrying out disciplinary action be sure to:

• Build trust and maintain a professional manner by keeping the disciplinary process confidential between you and the employee
• Make a careful diagnosis of the problem to determine whether disciplinary action is appropriate
• Provide specific examples of performance discrepancies or work rule violations so the employee fully understands what needs correction
• Allow the employee ample opportunity to explain so that you have all the facts
• Make sure discipline is the appropriate tool. Would coaching or performance appraisal be sufficient to get the employee's attention?
• When you take disciplinary action, make sure the punishment fits the crime
• Help the employee improve performance by providing specific recommendations and requirements
• Communicate clearly so the employee understands the consequences if performance or conduct does not improve