Browser Compatibility
HCM is a web-based system. An internet browser (e.g., Internet Explorer, Firefox or Safari) is used to access the system.
HCM (Workforce Administration and Talent Acquisition Manager/Candidate Gateway) has been tested on:
- PC: Internet Explorer 6 & 7; Firefox 3.0
- MAC: Firefox 3.0; Safari 3.1
If you are using another browser please try using another browser if you experience trouble.
Clearing Internet Temporary Files (aka Cache) for PCs and MACs
Firefox (PC or Mac): From the Top menu, select Tools > Clear Private Data (or Tools > Options, then click the Privacy tab. At the bottom section called Private Data. Clear the Clear Now button). In the Clear Private Data dialog box, heck only the Cache box, and click on Clear Private Data Now. If necessary, click the browser's Reload Current Page button (or View > Reload in the menu, or Ctrl-R/Cmd-R, or F5).
Internet Explorer 7 (PC): From the Top menu, select Tools, then Internet Options. On the General tab, in the Browsing History section, choose Delete. Then in the Temporary Internet Files section click Delete Files. If necessary, click the browser's Refresh button (or View > Refresh in the menus, or F5).
Internet Explorer 6 (PC): From the Top menu, select Tools, then Internet Options. On the General tab, in the Temporary Internet Files section, choose Delete Files. then click OK. (Some users may need to check Delete All Offline Content.) If necessary, click the browser's Refresh button (or View > Refresh in the menus, or F5).
Safari (Mac): In the Safari menu, select Empty Cache (Opt-Cmd-E) and click Empty. If necessary, click the Reload button (View > Reload Page in the menu, or Cmd-R).