Staff Learning and Development

Leadership Development Program 2003
Policy Access: Campus Needs and Best Practices Project

Policy Maker Contact List

Academic Personnel: Patti Owen, Director

Business & Financial Services: Faye Fields, Executive Director, Financial Services, Budget & Finance

Chancellor's Office: John Cummins, Associate Chancellor/Chief of Staff

Marketing and Management of Trademarks: Maria Rubinshteyn, Director

Controller's Office: Barbara VanCleave Smith, Director, Controls & Accountability, Budget & Finance

Development: Irene Kim, Chief of Staff, Vice Chancellor's Office, University Relations

Environmental Health & Safety (EHS): Mark Freiberg, Director

Emergency Planning & Communications (EPC): Tom Klatt, Director

Faculty: Ron Gronsky, Professor, and Chair, Academic Senate

Health Services: Steve Lustig, Assistant Vice Chancellor, University Health Services

Human Resources: Edith Ng, Director, Workforce Planning and Analysis Unit

Information Technology (IT): Karen Eft, IT Policy Analyst, IST; Helen Kelly, Executive Director, Budget & Finance IT; Jon Conhaim, Manager, e-Berkeley Program Office

Library Services: Thomas Leonard, University Librarian

Public Safety & Transportation (PS&T): Gregg Watty, Manager, Budget & Planning

Research, Administration & Compliance: Joyce Freedman, Assistant Vice Chancellor

Registrar: Susanna Castillo-Robson

Student Life: Karen Kenney, Dean of Students

Research, Office of the Vice Chancellor: Lori Cripps, Budget Director, and Anita Joplin, Chief of Staff

Technical & Skilled Trades: Eric Haemer, Director, Facilities Service

Policy Maker Interview Questions

Policy Process

1. What is your policy approval process? Who sees it? How do they make their decision? Is anyone outside your department consulted? Is there ever any impact outside your area as a result of policy that you create? Would you like a way of reaching people so there is no inadvertent impact? What do you think of a central policy authority (i.e., VCAC)?
   
2. What procedure is followed to update policy?
   
3. What improvements do you think would be helpful?
   
4. Approximately how many policies do you manage?

Questions about the Cornell-based policy template

1. In what ways would a consistent format benefit your department and in what ways would it be a problem?
   
2. What do you think of our sample template (based on Cornell's)?
   
3. Would you consider reformatting all your policy into this format if asked? What resources would you need for your policy to be reformatted?

Dissemination of policy and a centralized repository

1. Do you agree that we need to standardize our way of communicating new policies?
   
2. If so, what do you think of a centralized policy web site? Would you rather a central repository that you had access rights to for your policy or do you want links to your page? Does it matter where your policy is stored and how it is accessed?
   
3. Would you agree to include procedures with policy? What do you see would be the obstacles to that? How long do you think it would take to provide reformatted policies including procedures for all the policies under your area of responsibility?
   
4. Would you agree to include forms?
   
5. What do you think is the single greatest obstacle to getting policy to the right people? What suggestions do you have for getting policy to the people who need it?
   
6. Other than a web site, what are alternative methods of policy dissemination?
   (In most interviews, a discussion about policy training ensued.)
   
7. What is the cost (hourly or annually) for managing policy creation and dissemination?

Any other Policy Makers in your area?

1. Are you the only one in your division or area or unit or department who writes policy? If not, who else writes policy? Is there policy written by any other unit that sometimes conflicts or overlaps with your policy? If so, what unit?
   
2. Do you think that most faculty and staff, who need to know your policy, also know that you are the person to contact for policy interpretation issues? Should they contact you or do you think they should contact someone else? If someone else, who would that person be and why?

Navigation and search tools

Do Policy Makers have any suggestions regarding search engines, navigation, etc. obviously, key word search, Policy Maker search?

Any other suggestions regarding this project?

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