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Careers at Berkeley

Leadership Development Program 2003
Policy Access: Campus Needs and Best Practices Project

Survey Results

  Jump to a particular question:
  A. CONTENT/ACCESS
 
  1. I need access to current campus policies to do my work.
  2. I am able to quickly access documented campus policy.
  3. UC Berkeley campus policy is accessible.
  4. I often look for campus policies regarding...
  5. When I look for campus policy, what I need is...
  6. How often do you currently use the following methods to search for campus policy?
  7. If campus were to focus efforts on improving one method of access to policy, what would you most like to see improved?
  8. When using a campus policy web site, how important to you is each of the following search criteria:
  9. Have you ever discovered conflicting information about specific campus policies residing on different campus departmental websites?
  10. If you have discovered conflicting information about specific campus policies, how did you resolve it?
 
 
 
 
 
 
 
 
 
  B. PROCEDURES
 
  1. I need access to procedures associated with campus policy.
  2. I need examples of how I might implement policy in my department.
  C. INTERPRETATION
 
  1. How often do you seek interpretation of campus policy?
  2. Currently, where do you seek interpretation of campus policy?
  D. EXCEPTIONS
 
  1. I need access to exception procedures for campus policy.
  2. How often do you have a need to request an exception to a campus policy?
  3. I need exceptions to campus policy because policies do not address...
  4. If I have to use "workarounds," it is most often because...
  E. POLICY OWNER/ISSUER
 
  1. I write policy and/or procedures that impact the entire campus.
  2. Generally, I can identify the campus department responsible for administering a particular policy.
  3. I am confident that the policy I am looking at is official UC Berkeley policy.
 

F. UPDATES/REVISIONS

 
  1. I only need to see the most up-to-date campus policy.
  2. Generally, I know if a campus policy is current.
  G. COMMUNICATION
 
  1. How have you most often learned about campus policy in your area of responsibility?
  2. Optimally, what do you think would be the most effective way to learn about campus policy in your area of responsibility?
  3. How often do you receive information about the new or updated policies that you need to do your job?
  4. How often do you want to receive notifications of campus policy updates?
  5. How do you want to be notified of new and changed policies?
  H. FORMAT
 
  1. I want to see a summary for each campus policy.
  2. A consistent look and feel is important to the format of all campus policies.
  I. DEMOGRAPHICS
 
  1. What type of department do you work in?
  2. What is your job classification?
  3. What type of work do you do?
  4. How long have you been working on the UC Berkeley campus?
  5. Do you receive email from any of the following Berkeley campus listservs?

 


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