Competency & Skill-Building: Quality Improvement

Definition: Strives for efficient, effective, high quality performance in self and the unit; delivers timely and accurate results; resilient when responding to situations that are not going well; takes initiative to make improvements.

Development Opportunities:

• UC Learning Center: search under Business and Operations
• Business Process Improvement workshops (offered through COrWE)
• Business Process Analysis Working Group (BPAWG): a peer-led community of practice for anyone interested in continuous learning on process analysis