Resources for staff recognition
Here are some useful books and resources for managers, supervisors, and others interested in improving workplace culture.
Books
First Break All the Rules, Buckingham and Coffman, 1999.
How to Recognize and Reward Employees, Deeprose, 1994.
The One Hundred Best Companies to Work for in America,
Levering and Moskowitz, 1993.
1001 Ways to Reward Employees, Nelson, 1994.
Punished by Rewards: The Trouble with Gold Stars, Incentive
Plans, A's, Praise, and Other Bribes, Kohn, 1993.
The Truth About Burnout : How Organizations Cause Personal
Stress and What to Do About It, Maslach and Leiter, 1997.
Work Like Your Dog: Fifty Ways to Work Less, Play More, and
Earn More, Weinstein and Barber, 1999.
Reports,
newsletters, and other resources
Baldrige Education
Criteria for Performance Excellence
First
Break All the Rules, the Gallup Poll's study of great managers
and workplaces (includes information on recognition practices-
Item #4)
UC Berkeley Guide to Managing
Human Resources
UCB
Management Core Competencies Report
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