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Workplace Success Stories - Best Practices 2003
Maximizing Employee Input in Managerial Decision-Making

Practice Name: Annual Planning Retreats/Department Planning Committees
Department: School of Public Health: Labor Occupational Health Program
Contact Person: Homa Khamsi, MSO
Phone: (510) 643-5696
Email: hkhamsi@uclink4.berkeley.edu
Web:
Dept/Unit Head:
Control Unit:

Workplace Issues Addressed:
Teamwork, retention, faculty/staff relationships, professional development
Category:
Organizational Improvement/Effectiveness


Description of the practice
The Labor Occupational Health Program holds annual planning retreats that include academic and administrative staff to seek input into the vision, direction, and operations of the unit. At one of the retreats it was pointed out that programmatic planning committees generally included academic representation only. As a result, the department expanded its key committees to include academic and non-academic staff working together to propose improved approaches to a range of critical issues. These issues varied widely and included funding development, improving their linkages to the rest of the UC community, and improving staff professional development opportunities.

Benefits of adopting the practice
Committees meet monthly and bring recommendations to management, where many of them get implemented. Nothing is rejected and all recommendations are considered. Work is now more collaborative, and staff feel that they are more involved with work decisions. Each person on the committee has an equal voice and is encouraged to present his or her ideas and views.

How this practice works
The committees are voluntary and they meet monthly to discuss the issues raised by the standing committees as well as other pressing issues that affect the unit, such as budget changes, new programs, etc. Some are led by academics, some by staff, but all have an equal voice.

What you need in place to replicate this practice
To replicate this practice, a department needs annual planning retreats, planning committees, and open communication between staff and management. Management support is also needed. Departments need to have an "open mind."

Tangible improvements to the department as a result of adopting this practice
This practice has improved retention, created a more friendly and inclusive work environment and helped bridge the gap that previously existed between academics and staff. Work is more collaborative and staff and academics are working together in teams. For example, when academics trained in the community and hospitals, the staff was only involved in the preparation of their training. Now, they go as part of the team on training visits with the academics. There is staff involvement in funding proposals and programmatic planning committees. The Funding Committee has generated more proposals to get funding based upon the ideas of the staff. This practice has also helped to increase linkage and consultation with other School of Public Health Departments.

Why this practice was so successful and is worth replicating
Before this change, only management had a voice on the committees. Now there are five committees, each focusing on a specific subject and chaired by an academic or staff person. For example, there are committees on Career Development, Fund Raising, etc. Each person on the committee has an equal voice. Staff members feel that they are more involved with the work decisions.