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Workplace Success Stories - Best Practices 2002
Recognition Strategies for a Diverse Workforce

 

Practice Name: Staff Development Committee
Department: Library
Contact Person: Susan Wong
Phone: (510) 642-3778
Email: swong@library.berkeley.edu
Web:
Dept/Unit Head: Lee Leighton, Actg. Dir .of Lib. HR
Control Unit: EVCP

Workplace Issues Addressed:
Communication & Info Sharing, Continuous Improvement
Category:
Employee Development

 

Description of the practice
The Staff Development Committee Administers $20,000 to support educational, professional, or career-related activities for staff who are not eligible for professional travel. It also awards recognition awards of $800 per person/$1,400 per team of two or more. All non-academic career or casual appointed staff are eligible and may be nominated by any Library employee.

Benefits of adopting the practice
The Staff Development Committee's travel and merit awards have helped hundreds of Library employees receive training and recognition. In turn, those employees bring new skills and motivation back to the Library. This practice meets the needs of a diverse workforce in the following ways: It is inclusive. All nonacademic career or limited appointment staff are eligible and may be nominated by any Library employee. It meets the needs of the maximum number of employees by allocating $800 per person/$1400 per team of two or more.

How this practice works
The Staff Development Committee (SDC) is given $20,000 to support education, professional, or career-related activities for staff who are not eligible for professional travel. These monetary awards are distinct from travel required to conduct Library business; they are meant to help employees broaden and develop their career-related knowledge and interests. The Staff Development Committee also bestows an SDC Recognition Award of $800 per person or $1400 per team of two or more. All non-academic career or limited appointment staff are eligible, and may be nominated by any Library employee.

What you need in place to replicate this practice
Top level management support and commitment of funding are needed. Department values. Change the culture to fun, recognition, development in an emotionally safe environment. A commitment to all non-academic staff. Take internal poles/get feedback. A committee with broad and diverse representation to administer the awards.

Tangible improvements to the department as a result of adopting this practice
One employee writes: "There is an increase in the exchange of information including an articulation of best practices between supervisor and employee. There are fair and inclusive guidelines. Employees feel acknowledged and motivated. There are employees with new skills. This program helps sustain employees during stressful times. Educates workforce."

Why this practice was so successful and is worth replicating
There is top level management support and funding. There are values. The department takes internal polls and gets feedback. The department promotes a culture of fun, recognition, development, and a safe environment. An employee who applied for and received funds and also served on the committee writes: "When the committee began an outreach campaign and it became more widely known that up to $800 per year was available for each staff, I noticed staff started inquiring and speaking more openly with each other about their current experiences in career development. They also began talking with their supervisors about opportunities and how to put together a career development plan. This exchange of information and dialogue has led to clarification of the guidelines for requesting time to engage in development activities to ensure fairness in the application process and to make sure that the funds are available to all eligible staff. At an Early Bird meeting of all Library staff that SDC sponsored, six recipients of funds spoke realistically about the ups and downs of working full time while taking classes. The presentations were remarkable for their honesty, enthusiasm, and humor. They demonstrated as nothing else really could the unequivocal commitment on the part of the staff to their own career development and that of their colleagues across the Library, and in turn the commitment of the Library to the continuing development of the staff."

Related policies/guidelines:

(1) Policy 50: Professional Development.
(2) Policy 51: Reduced Fee Enrollment.
(3) Guide to Managing Human Resources, Chapter 11: Employee Development & Training.