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Workplace Success Stories - Best Practices 2002
Recognition Strategies for a Diverse Workforce

 

Practice Name: Student Group Advising Core Competencies
Department: Office of Student Life
Contact Person: Marcia Riley, Assistant Director
Phone: (510) 642-5753
Email: mgriley@uclink.berkeley.edu
Web:
Dept/Unit Head: Karen Kenney, Dean
Control Unit: UGA

Workplace Issues Addressed:
Communication & Info Sharing, Community & Team Building, Continuous Improvement
Category:
Employee Development

 

Description of the practice
The Student Group Advising Core allows staff to come together to discuss the field of student group advising and student affairs. Team activities include an attention to prevention, relationship-building, recognizing new opportunities, planning, and recreation. The core competencies provide a road map for on-going development and connection to the work they do. Employees appreciate the opportunities for advisors from other departments to come and share their perspectives and approaches.

Benefits of adopting the practice
An employee writes: "Understanding the 'core' competencies of student group advising has encouraged a greater appreciation of the specific areas in which our advisors serve..The core competencies have also given us a framework for developing individual develop plans (IDP) for our advisors.the self-assessment given on the core competencies has not only provided areas for growth to individuals, it has also given guidance for staff development at both the component and SGA Team level." This practice meets the needs of a diverse workforce in the following ways: There is employee input in the process. It is inclusive.

How this practice works
Should have department values and office goals of promoting staff development. Put together a committee to identify the competencies for effective student group advising. Activities should include attention to prevention, relationship-building, recognizing new opportunities, planning, and recreation. Regularly convene staff members who have "student group advising" on their job cards. Meetings need a guiding principle or framework. Each meeting needs a specific agenda that at times can be broadened beyond the SGA Team, yet focuses on the core competencies and the specific policies and procedures relevant to student group advising.

What you need in place to replicate this practice
Management support and a commitment to promoting staff development.

Tangible improvements to the department as a result of adopting this practice
There is broader perspective, a commitment to balance, and deliberate and intentional decision-making. One employee writes: "Core competencies have really given much more meaning to our SGA Team meetings. It has given us a road map for on-going development and connection to work we do beyond our office. I especially value the advisors coming in from other departments to share their perspectives and approaches."

Why this practice was so successful and is worth replicating
An employee writes: "Our staff enjoy coming together to discuss like issues. Office staff-wide meetings can be toogeneral and component meetings can be too narrow. The SGA Team brings together 'like' SAOs to explore the field of student group advising and student affairs. This has allowed for a focused meeting specific to policies, procedures, and development that embody the responsibilities of 12-15 staff members. One of the main reasons that the development of core competencies and the implementation plan is working is that it specifically reflects the office's goal of promoting staff development. The SGA Team meetings and outcomes provide ample resources for advisors to do their jobs better and supervisors to support their staff comprehensively."